“When we first came into the store Madison was the first to greet us. She was most welcoming with her friendly hello and warm smile as well as being very helpful in listening to our desires and showing us different options. She also made a visit to our home with samples of fabric and wood choices giving us guidance with her expert advice. Madison followed up by keeping in touch and writing us a very nice thank you note. This is the second purchase we have made with Madison and we will certainly use her as our go-to girl at By Design for future purchases.”
